What You Can Measure
From post-level KPIs to multi-platform executive dashboards.
Sentiment KPIs
Track positive/neutral/negative ratios per post, campaign, channel and time window. Compare month-over-month.
Theme Trend Charts
See which audience topics are heating up and which are cooling down. Visualize content opportunities as they emerge.
Campaign Attribution
Tie sentiment scores to Meta ad set IDs. Measure which creative drives positive vs. negative comment lift.
Crisis Early Warning
Threshold alerts when a post's negative sentiment spikes. 3-5 day heads-up before issues hit support.
Response Time SLAs
Track how fast your team replies to purchase-intent and complaint comments. Enforce SLA targets.
Exports & Integrations
CSV, PDF, Google Sheets exports. Webhook and REST API for pushing comment data into your BI stack.
Build Comment Analytics Into Your Reporting
Free tier available. Upgrade for API access and white-label reports.